Shipping policy

Shipping Policy

We ship from London to the United Kingdom, to European Union countries, and to Australia, Canada, Hong Kong, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, the United Arab Emirates and the United States.

UK Standard delivery: £3.99 on orders under £25. FREE on orders of £25 or more. Orders are usually dispatched the next business day.

UK Express delivery (1–2 business days): £12.99.

International delivery (including EU): £18.99. Delivery options and the final cost are confirmed at checkout.

Delivery times are estimates and start from dispatch. You will receive an email with tracking details once your order has shipped.

If your parcel is delayed, lost or arrives damaged, please contact us through our Contact page (https://aframehouse.co.uk/pages/contact) and we will help.

For returns, please see our Refund Policy.